QUESTIONS?
Q: What types of signs do you offer?
A: We offer a wide range of signs including banners, yard signs, vehicle wraps, channel letters, digital signs, monument signs, window graphics, and more.
Q: Do you provide custom sign designs?
A: Yes, we specialize in creating custom sign designs tailored to your specific needs and brand identity.
Q: What materials do you use for your signs?
A: We use a variety of materials such as vinyl, acrylic, metal, wood, and LED, depending on the type and purpose of the sign.
Design and Order Process
Q: How do I place an order?
A: You can place an order by visiting our website, calling us, or visiting our store. Our team will guide you through the process.
Q: Can I see a proof before my sign goes into production?
A: Absolutely. We provide digital proofs for your approval before production begins to ensure everything meets your expectations.
Q: How long does the design process take?
A: The design process typically takes 3-5 business days, depending on the complexity of the design and the number of revisions requested.
Production and Installation
Q: How long does it take to produce a sign?
A: Production times vary based on the type and complexity of the sign. Standard signs usually take 5-10 business days, while more complex signs may take longer.
Q: Do you offer installation services?
A: Yes, we offer professional installation services to ensure your sign is installed correctly and safely.
Q: Can you remove my old sign?
A: Yes, we can remove and dispose of your old sign as part of our installation services.
Pricing and Payment
Q: How much do your signs cost?
A: Prices vary depending on the size, material, and complexity of the sign. Contact us for a free quote.
Q: What payment methods do you accept?
A: We accept various payment methods including credit cards, debit cards, checks, and bank transfers.
Q: Do you require a deposit?
A: Yes, we typically require a 50% deposit before beginning production, with the balance due upon completion.
Shipping and Delivery
Q: Do you offer shipping services?
A: Yes, we offer shipping services for clients outside our local area. Shipping costs will be included in your quote.
Q: How will my sign be packaged for shipping?
A: Yes, we offer shipping services for clients outside our local area. Shipping costs will be included in your quote.
Q: How long does shipping take?
A: Shipping times vary based on location and shipping method. Standard shipping usually takes 3-7 business days.
Maintenance and Warranty
Q: Do you offer warranties on your signs?
A: Yes, we offer warranties on our signs, covering defects in materials and workmanship. The length of the warranty varies by sign type.
Q: How do I maintain my sign?
A: Maintenance instructions vary based on the sign material. Generally, regular cleaning and avoiding harsh chemicals will help extend the life of your sign.
Q: Do you offer repair services?
A: Yes, we offer repair services for signs that have been damaged or need maintenance.
Q: How can I contact you?
A: You can contact us via phone, email, or through the contact form on our website. Our customer service team is here to assist you with any questions or concerns.